Terms and Conditions
GENERAL
1.1 This platform is operated by a registered company with its headquarters in a regulated jurisdiction. All gaming services are provided under a valid eGaming licence issued and supervised by the relevant gaming authority.
1.2 The General Terms and Conditions represent a legally binding agreement between the user (account holder) and the company. All registered players must comply with these terms.
1.3 A personal player account must be created before engaging in any gaming activities on the platform.
1.4 The account owner is solely responsible for its usage, which must adhere to lawful and fair gaming practices.
1.5 The website serves as the primary digital platform for providing gaming services and necessary information.
1.6 Each game offered on the site has its own unique set of rules.
1.7 Bonus and promotional offers are subject to additional terms, available in the "Promotions" section.
1.8 All services must be used in accordance with these T&Cs and applicable regulations.
1.9 The English version of the T&Cs is the legally binding version. Translations are for convenience only, and in case of discrepancies, the English version prevails.
1.10 If you disagree with these T&Cs, please refrain from registering or using the website. Continuing to use the site signifies acceptance of the terms.
2.1 A player account is required to participate in gaming activities.
2.2 Registration can be completed via the Sign-Up button or other available options.
2.3 The account will be managed by the casino or its authorised partners.
2.4 During registration, players must provide accurate and up-to-date personal information.
2.5 For security reasons, withdrawal requests may require additional verification by the finance team.
2.6 By creating an account, you confirm that:
- You meet the legal gambling age requirements in your jurisdiction.
- Online gambling is legally permitted in your location.
- You acknowledge the risk of financial loss associated with gambling.
- Your account has not been previously suspended or banned due to fraud, collusion, or policy violations.
2.6.1 Identity verification is mandatory before withdrawals can be processed. Required documents must be submitted within 30 days of the withdrawal request. Failure to comply may result in account suspension and forfeiture of winnings.
2.7 The casino may require video verification via Skype to confirm identity. Failure to complete the verification process may lead to account closure.
2.8 Players must ensure that their personal details are accurate. Multiple accounts per individual are strictly prohibited. Any duplicate accounts may be closed, and associated winnings forfeited.
2.9 It is the player's responsibility to ensure that online gambling is legal in their country before registering. The platform does not accept players from restricted regions.
2.10 Certain game providers may impose additional regional restrictions on their titles. Players should review the terms set by specific game developers.
3.1 The casino reserves the right to:
- Decline account registrations.
- Suspend or close accounts without prior notice.
- Reject deposits at its discretion.
- Request additional verification documents.
- Freeze funds if suspicious activity is detected.
- Restrict access to games or promotional offers if fraudulent activity is suspected.
- Enforce fair play policies to prevent cheating or misuse of the platform.
3.2 The casino ensures: - Secure handling of player funds.
- Compliance with data privacy laws.
- Proper segregation of player funds from operational accounts.
3.3 The casino is not a financial institution, and player accounts do not accrue interest.
3.4 Each player is allowed only one account. Multiple accounts will be merged, and bonuses revoked.
3.5 Account access cannot be transferred or shared with third parties.
3.6 Funds cannot be transferred between player accounts.
4.1 An account is considered inactive if there has been no activity for 12 consecutive months.
4.2 The casino may suspend or close inactive accounts.
4.3 If an account is suspended with a remaining balance, the player must contact support to arrange a withdrawal.
4.4 A maintenance fee may be deducted from inactive accounts.
4.5 Any bonuses remaining on an inactive account will be void.
5.1 In case of a chargeback request, the casino reserves the right to temporarily suspend the account for investigation.
5.2 If a chargeback claim is filed, the casino will attempt to contact the player for verification. A processing fee may be applied.
5.3 If an account remains inactive for an extended period following a chargeback dispute, the casino may reclaim any remaining funds.
6.1 Players assume full responsibility for their gambling activities. The platform and its services are provided "as-is," without any guarantees of uninterrupted access or error-free operation.
6.2 The casino and its affiliates:
- Do not guarantee that the software or platform will meet individual expectations.
- Are not liable for technical interruptions or delays.
- Are not responsible for any financial losses incurred during gameplay.
7.1 The casino reserves the right to update the Terms and Conditions and modify services at any time. Changes take effect immediately upon publication.
7.2 Continued use of the platform after any modifications indicates acceptance of the updated terms. Players who do not agree to changes must discontinue use of the service.
By registering and playing at StoneVegas Casino, users agree to abide by these General Terms and Conditions. It is the responsibility of each player to review and comply with the latest version of the T&Cs.